We offer a number of ways to get in touch. Send us a message via live chat, email or SMS. Or pick up the phone and call our customer support team if you prefer. What are your customer service hours?. Our customer service team is available from 6 am t

We offer a number of ways to get in touch. Send us a message via live chat, email or SMS. Or pick up the phone and call our customer support team if you prefer.&#xA0; What are your customer service hours?Our customer service team is available from 6 am to 6 pm EST. You can contact us via live chat, email, or phone. We strive to respond to all live chat inquiries within a few minutes during working hours. Or within 24 hours via email support inquires.&#xA0; <a href="https://future-kimonos-help-center.gorgias.help/en-US">GET SUPPORT</a>

What are our support hours?

You can contact us via live chat for instant support. We strive to respond to all inquiries within a few minutes during working hours.

Send us an email if you need extended support with any inquiries you have. We endeavor to reply within 24 hours during business days.

Prefer to speak to someone on the phone? During our operating hours, we have staff standing by to take your call if you need urgent help.

Future Kimonos

Find out how to reach our customer service team, learn about our service hours, and explore different ways to connect with us for personalized support

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Production Delays

How to place an order?

Can I change my order after it's been placed

Placing an Order

Order Information

How do I know which size to choose?

Product Details

How can I find out more about a product?

Stock and Availability

Product Information

Where do you ship to?

What is your shipping policy?

Shipping Policies

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Tracking Your Order

Shipping and Delivery

What is your return policy?

Returns and Exchanges

When will I receive my refund?

Refunds

Returns, Refunds, and Exchanges

What do I do if my order is damaged?

Order Issues

I can't log into my account, what should I do?

Website Issues

Troubleshooting